We are here to assist with inquiries and offer assistance. Don't hesitate to leave a suggestion! - Charlie

Contact Customer Support

Common FAQs

How do I contact customer support?

Complete the Contact Us form or email us directly at support@chattiecharlie.com.

Does Chattie Charlie offer gift cards?

Yes, you can purchase gift cards from the Collections menu. Gift cards are delivered by email and can be redeemed at checkout.

Does Chattie Charlie ship globally?

No, our company exclusively ships to United States and US territories.

What do I do if my parcel is lost?

If your parcel doesn't arrive, contact customer service for support. We want you to be happy with your experience so reach out to us so that we an make things right.

What are your customer service hours?

Customer support is available Monday-Friday 8 am to 5 pm EST.